Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client service team is trained to promptly care for all Linux website hosting clients’ requests and support inquiries. Via our ticketing system, it will be easy to post your inquiry and a support team representative is going to go back to to you in only maximum an hour. Realistically, practice has confirmed that the usual reaction time frame is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any query you’ve got connected with our products. We’ve got employees working all of the time to supply solutions any time necessary. You’re able to use the ticketing system or post an email whenever you want, or you can pick–up the telephone or make use of the live chat within working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want guidance while performing tasks within the Control Panel, it is possible to always click the Help control key and locate your concern in the selection of articles or blog posts that will show up. We have as well turned the vast majority of content articles into movies. The listing of instructional videos will show up if you click the Videos option located in the top right angle.