Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Solution Guarantee

  • Our group of specialists will try their best to reply to your help enquiries in up to 1 hour. If, however, the difficulty you have come across calls for help from our Admin =Team,= we are going to send the ticket to the administrator on shift and will write a comment to inform you.

  • Top quality support service
  • Qualified Tech Support Service

  • We deliver 24/7/365 technical help and support through a turbo–fast ticket solution built into your Control Panel. You’ll be able to contact us all the time about any of the programs that come pre–configured on your virtual server, this includes the desired Linux OS version, the server administration panel and our in–house created Site Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • An in–depth and regularly updated articles base is incorporated into our in–house built Site Control Panel. It offers quick tips about how to perform all of the important site management jobs. The Help zone supplies detailed how–to tutorials and step–by–step video courses. You can reach the Help area by hitting the Help or Video buttons in the top right side of each Control Panel section.