Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Site Control Panel you’ll find an exhaustive Help Center section featuring loads of instructional articles and commonly asked questions. They are compiled by our support team of qualified techs. Simply fill in your question and our intelligent software will give you the best possible answer.

  • Top quality support service
  • Instructional Videos

  • If you’d rather see how a task is performed or how an issue is settled, rather than just reading about it, then have a look at our collection of how–to video tutorials. They address various topics and will help you swiftly understand how to work with the Site Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 tech support service and a 1–hour response time guarantee. Our experienced technicians will be at your disposal around the clock to reply to your questions and to troubleshoot any issue that you might run into. Just submit a technical support request from the Help Center and we’ll reply back to you without any delay at all.